Frequently Asked Questions

Yes. For both your safety and ours, we are both fully licensed and insured.

We offer full service wedding & event planning; Full service wedding or event coordination; Event design & styling services (party decorating services); Seasonal holiday decorating services; As well as traditional & non-conventional party rentals. We also buy DECOR from anyone looking to sell it!

Yes, we offer a complimentary event consultation along with virtual design plans. Please note, our event consultation is complementary as long as you book with us (minimum booking amount). If you decided not to book with us after our event consultation, there will be a $200.00 consultation fee (plus travel fee) due within 24 hours of the date of consultation.

Yes, we require a 20% nonrefundable deposit. If you were to cancel, you will not be refunded this deposit as it is nonrefundable. However, if you don't cancel this amount will be applied to the total balance on your order.

No, only 20% of your order balance is due at the time of booking.

Your remaining balance is due on the date of your event. Any final payment not received by the event date will incur a late fee of $60.00 per day until payment is received.

We accept all major credit and debit cards.

Yes, all clients are required to read and sign our contract in acknowledgement  of understanding.

Yes, we do not offer refund, transfer, cancellation, return, or exchange options, regardless of the reason (weather or otherwise). 

Yes, all orders must have a total amount of at least $250.00. The total amount can include taxes, delivery & pickup fee.

Yes, all of our rentals can be rented individually; Making us a great option if you are trying to DIY. 

All of our rentals are for 24 hours; If you would like to book a rental for longer than 24 hours the daily rental fee would be 50% off per rental item, per day.

No, individual rental items do not include set up & take down. However, we can set up and take down for you at an additional cost. 

Yes, our fee is based on the delivery and pick up address.

We either deliver the day before or the day of your event. We then pick up the same day or the day after your event.  

No, at this time we do not offer customer pick up as an option.

To receive a quote please submit a contact request under the contact us tab. You can also request one via email, phone call, text,  or on any of our social media platforms. 

All quotes are good for 24 hours.

No.

Yes; However, please note we do not set up our bounce house at public parks. In addition, there may also be an additional delivery fee if the delivery location is not immediately available (I.E. the park area where your event is at is not near driveway/street/parking area).

Yes, please see our "shop" tab for additional information.

Please click on "book a rental" button on homepage to see all of our available inventory and pricing. 

Yes, please see our "balloons price list" tab for additional information.

Yes, please see our discounts tab for additional information. 

Yes, please see our "portfolio" tab or our instagram account for photos of past events we've done.